Sign up questions

• I forgot my password, what should I do?

• Please use “password reset” form

Financial questions

• Is it possible to make refund if I stop using service before paid access expiration date/ don’t want to use the service anymore?

Unfortunately, according to policy refund is not afforded. Instead, you can frozen your account till the moment when you want to continue work. Function is not available via non-cash payment

• Is there referral program?

Yes, we have referral program. Referral link is available in your "Personal account".

You will get referral bonus in amount of 10% of every referral payment. The referral bonus can be used for AdMobiSpy payment or just cashed out. You referral, in his term, gets 10% for the first payment.

• Can I buy the access together with other users?

No, this is strictly prohibited. In case of violation detection, the account will be banned without refund.

• Can I try all features of the service before purchasing the full access?

Yes, please contact technical support, and you will get 1 day free trial without any restrictions.

• How to get a payment for the above referrals?

Payments are made every Friday.  We ask you to provide your online wallet for your manager to be possible to transfer funds. It is not allowed to be a referrer of yourself

• How to change the tariff?

Changing the tariff from more expensive to the smaller is only possible at the end of the current package.
For example:

Users "Enterprise" tariff is valid until 01/01/2017. User wants to change it for "Professional" tariff and intends to make a purchase for 6 months. The system receives the payment, but in your personal account "Enterprise" tariff will be available till 01/01/2017. On 02/01/2017 the system automatically changes the tariff and sets the expiration date to 06/01/2017
When changing from a smaller tariff on more expensive occurs following conversion:
The system calculates the cost of one day of subscription based on the average number of days per month (assumed 30.44). Then recalculated balance sheet and the user will be billed based on the remainder.
For example:
There are 25 days of using. When you go to the "Professional" tariff for three months occurs following conversion:
The cost of one day of using tariff "Professional" when you pay for 3 months is $ 134 * 3/3 * 30.44 = $ 4.4 per day
The residue on the user account is determined by:
$ 39 / 30.44 * 25 = $ 32
 As a result you will be billed to the conversion of $ 32 that is $ 370

• What is automatic extension?

If you select automatic extension on the payment page, the system will automatically request payment by the chosen payment system in the end of the subscription period to the service.

Technical questions

How to use filters?

  1. 1.  “Life time” shows how long the ad exists in our system
  2. 2.  You can select an appropriate life time – day, week, months, and particular dates and so on.
  3. 3.  Filter “What to advertise” allows you to match appropriate ad leaded to web site or mobile app.
  4. 4.  I order to track ads in particular network, see what themes are popular, and what network use your competitors, just check appropriate network.
  5. 5.  Use “Type of ads” filter to select teaser, banner, double or text ads.
  6. 6.  Use “Type of device” filter to see what ads are displayed on tablets or phones.
  7. 7.  Select famous brands of phones where ads are displayed.
  8. 8.  Select OS of interest
  9. 9.  Select Geo targeting.
  10. 10.  If you want to know sex of your audience, check the appropriate box.
  11. 11.  Age filter allows to select the audience according to its age.
  12. 12.  After filter settings selection, click on Submit.
  13. 13.  You can save current search results.
  14. 14.  If you want to reset settings, just click on appropriate button.
  15. 15.  Select all ads.
  16. 16.  If you like some ads, you can move them to “Favorites”.
  17. 17.  If you want to save ads, check them and select “To ZIP archive”.
  18. 18.  You have the opportunity to see new, old, popular and stable ads.
  19. 19.  Using “Banners”, “Doubles” and “Teaser” filters allows to sort base according to image resolution.
  20. 20.  Search by keywords allows to see ads of theme of interest. We recommend to enter 1-2 keywords to get the most accurate results.
  21. 21.  Search by apps allows to see the most popular apps, number of ads, source of traffic and geo targeting. Detailing information about every app is also available